Telemarketer / Telephone Service Representative

The Position

Those that show initiative and have a proactive approach to their work tasks will succeed in this position.
 
We are offering 30+ hours per week at a starting rate of $20/hr.  Position is located within walking distance to Artarmon Station. Hours are from 9:30am to 4:30pm Monday to Friday, excluding public holidays. 

There are two positions available immediately.  More positions will become available in future.
 
Duties Include:
· Outbound call handling
· Some Inbound call handling
· Lead generation
· Maintaining and building client relationships
· Appointment setting and confirmation of appointments
· Document delivery – electronic
· Following up on document delivery
· Following up on quotations/proposals etc
· Client and Staff (Internal and External) Liaison
· Database management and administration

The Candidate

To be successful the candidate must have:
· Determined approach for cold calls 
· Ability to deal with business owners directly.
· Demonstrated Strong Customer Services skills.
· Hard working and results orientated personality.
· Excellent organizational, verbal and written English communication
  skills.
· High degree of attention to detail.
· Typing speed of at least 35wpm
· Capacity to analyse business problems and provide solutions.
· Excellent adaptability and ability to be comfortable working in a
  changing and fast moving environment.
· An ability to listen and learn and follow company procedures and
  systems.
 
Experience within IT, Digital Media or web-based businesses preferred. Database Management experience highly regarded.
 
Successful applicants should have a strong sales background preferably with experience working in Australian call centre environments.
Applicants must have Australian residency and the right to work in Australia.

Opportunities for advancement and promotion within the company for the right candidates.

 
If you meet the above qualifications, please forward your resume along with your current and expected salary to Kaz at kaz.zinnetti@zoogleinteractive.com  or call (02) 9428 8931
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